Effective Date: 1 November 2023

EzyCard (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our (“website“) and use our services. Please read this policy carefully to understand our practices regarding your information.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly to us when you:

• Register for an account.
• Purchase or use our services.
• Contact us for support or inquiries.
• Participate in surveys or promotional activities.

Examples of personal information include your:

• Name
• Email address
• Phone number
• Payment information
• Event details (for digital invitations)

1.2 Non-Personal Information

We may collect non-personal information automatically when you use our Website, such as:

• IP address
• Browser type and version
• Device type and operating system
• Pages viewed and time spent on the Website
• Referral source (how you arrived at our site)

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and improve our services. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our services.
• Process transactions and send order confirmations.
• Communicate with you about your account, events, or inquiries.
• Send promotional materials or special offers (with your consent).
• Analyze usage trends to improve our Website’s performance.
• Comply with legal obligations and enforce our terms of service.

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 Service Providers

We work with third-party vendors to facilitate our services, including payment processors, email service providers, and analytics tools. These vendors are bound by confidentiality agreements and may only use your information for the purposes specified by us.

3.2 Legal Compliance

We may disclose your information if required to do so by law or if we believe such action is necessary to:

• Comply with a legal obligation.
• Protect and defend our rights or property.
• Prevent fraud or other illegal activity.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Your Rights and Choices

4.1 Access and Update Your Information

You can access and update your account information at any time by logging into your account or contacting us directly.

4.2 Opt-Out Options

You may opt out of receiving promotional emails by following the unsubscribe link in any email or by contacting us. Please note that we may still send you service-related communications.

4.3 Manage Cookies

You can disable cookies through your browser settings, but some features of the Website may not function properly.

4.4 Data Deletion

You may request the deletion of your personal data by contacting us at support@ezycard.co.tz.

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us to have it removed.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

---

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

EzyCard
Email: info@ezycard.co.tz
Phone: +255766411911
Address: Mbezi Beach, Dar es Salaam – Tanzania

Last Updated: 20 December 2024